Diamancel products are distributed on Amazon by these only sellers: Pro-Merit Inc.

The company « Diamancel Europe » offers a lifetime warranty on the diamond part of all its products, nail files, foot rasps and foot buffers. This warranty concerns the diamonds on the face of the Diamancel product and applies by fulfilling these two conditions :

- domestic and non-professional use
- maintenance recommended by the company.

Should a Diamancel product proves to be defective, following a prior agreement of the company, it will have to be returned to our office with its original invoice from Diamancel and it will be subject to a complete inspection. After evaluation by our quality department, the product will be replaced if it meets the warranty conditions mentioned above. This warranty does not cover normal wear, stains, discoloration, print wear, misuse or poor maintenance.

In the event that the product is no longer offered, « Diamancel Europe» will make commercially feasible efforts to satisfy its customer.

Use all Diamancel callus files on dry feet before bath or shower to get the best results.

Our diamond is a mineral and therefore subject to change from one file to another.

Its occasional blemishes and variance in color are normal.

Variances in the consistency of this diamond are inherent of its beauty and personality. 

For personal and regular use, the files can last a lifetime.

You can use the powerful #20 foot callus rasp. It will do the work easily!

For a smooth finish you have the choice again between the #21 fine foot callus rasp and the #10 fine foot buffer.

Use the foot rasp #20 for important callus and the foot buffer # 11 if less.

If you have thin brittle or fragile nails you need to use the file # 1.
If you have good medium nails, use the file # 2.

The file #3 is a great file for that application, it is thin and flexible, it allows you to go under the nail.

We are aware of NON-AUTHORIZED parties selling counterfeit Diamancel products on Amazon and eBay. We are alerting our valued customers, retailers and distributors that we are actively working on solving this issue.

We recommend that you use caution in buying our products and make sure they are authorized by Diamancel as some of these counterfeit products may cause permanent damage to your health.

From Monday to Friday, all orders placed on our website, before 2 P.M. (France) will be dispatched the same day.

From Friday 11 A.M. to Sunday evening, orders will be sent the following Monday.

Diamancel sends orders to its customers by La Poste or DHL with a tracking number. 

You can use on average 4 000- 6000 times each file.

Diamancel files are totally washable and sanitizable.

After each use, you must wash the files with a soft soapy brush and rinse, and then to disinfect soak files in a medical grade solution. Be sure to observe the soaking time specified by the manufacturer without exceeding it. Then rinse with water and dry.
You have to be careful not to overlap the files on top of each other so as not to scratch the ink on the back of the files.

Our cut-free foot rasp # 20 which is designed to replace the blade. The coarse diamond grit of this foot file will safely sand off thick dry calluses.

We are aware of NON-AUTHORIZED parties selling counterfeit Diamancel products on Amazon and eBay. We are alerting our valued customers, retailers and distributors that we are actively working on solving this issue.

We recommend that you use caution in buying our products and make sure they are authorized by Diamancel as some of these counterfeit products may cause permanent damage to your health. 

We recommend to use all Diamancel foot files or buffers on dry feet to obtain the best results effortless.

Our diamond is a mineral and therefore subject to change from one file to another.

Its occasional blemishes and variance in color are normal.

Variances in the consistency of this diamond are inherent of its beauty and personality. 

If the product proves to be defective, please contact us promptly. We will do the necessary after a careful review of our quality service team.

Diamancel does not guarantee its products for professional use because you can use them several thousand times without any problem. You will have saved a lot of money thanks to the quality Diamancel. 

From Monday to Friday, all orders placed on our website, before 11 a.m. (Eastern time) will be dispatched the same day.

From Friday 11 a.m. to Sunday evening, orders will be sent the following Monday.

Diamancel Europe sends orders to its customers by La Poste or DHL with a tracking number.